Challenges me to do my best.
Sets a good example.
Explains the reasons
for instructions & procedures.
Helps me polish my thoughts
before I present them to others.
Is objective about things.
Lets me make my own decisions.
Cares about me & how I'm doing.
Does not seek the limelight.
Won't let me give up.
Gives personal guidance & direction,
especially when I'm learning something new.
Is empathetic & understanding.
Is firm but fair.
Keeps a results orientation.
Makes me work out
most of my own problems or tough situations,
but supports me.
Lets me know where I stand.
Listens exceptionally well.
Doesn't put words in my mouth.
Is easy to talk with.
Keeps the promises s/he makes.
Keeps me focused on the goals ahead.
Works as hard or harder than anyone else.
Is humble.
Is proud of those managers s/he has developed.
Gives credit where credit is due.
Never says "I told you so."
Corrects my performance in private.
Never flaunts authority.
Is always straight-forward.
Gives at least a second chance.
Maintains an open door policy.
Uses language that is easy to understand.
Lets bygones be bygones.
Inspires loyalty.
Really wants to hear my ideas
& acts on them.
Lets me set my own deadlines.
Celebrates successes.
Is open & honest.
Doesn't hide bad news.
Gives me enough time
to prepare for discussion.
Is enthusiastic.
Follows through.
Is patient.
Wants me to "stretch" my skills.
Gives me his/her full attention
during discussions,
& won't be distracted.
Has a sense of humor.
Handles disagreements privately.
Reassures me.
Makes me feel confident.
Tells me the "whole story."
Says "we" instead of "I".
Makes hard work worth it.
Can communicate annoyance
without running wild.
Is courageous.
Insists on training.
Is a stabilizing influence in a crisis.
Gets everyone involved.
Wants me to be successful.
Is optimistic.
Operates well under pressure,
or in a rapidly changing environment.
Has a reputation for competence
with his/her own peers.
Has a good understanding of the job.
Is tough & tender.
Believes we can do it.
Sets attainable milestones.
Communicates philosophy & values.
Is perceptive;
doesn't believe that everything
needs to be spelled out.
Has a strong sense of urgency.
Preserves the individuality
of his/her team members.
Thinks & operates at a level
above that expected.
Wants to make the organization
the best in the industry.
Is willing to act on intuition;
believes feelings are facts.
Empowers us.
Is there when we need her/him.
Enjoys his/her job.
Likes to spend time with us.
- From "The One-Minute Manager" -
- By Kenneth Blanchard -
